"I had communicated with Mr. Mac Cuevas a few weeks earlier and he provided me with a quote for my insurance approval.
My appointment was on Oct 23rd and this is my personal experience with Mr Mac Cuevas in your office.
Before my arrival, Mr. Mac Cuevas had prepared my doctors prescribed CPAP equipment with all the necessities, eg, heated hose, a year's supply of pads and filters all in different packages placed in a neat, tidy and presentable brown box. He also gave me wiping disinfectant for the mask.
Upon meeting with Mr. Mac Cuevas, he ensures that I'm relaxed and at ease before presenting all the details of my CPAP equipment. Then he went to explain in detail how to use the machine, showing in detail different functions on the machine and how to adjust. He measured the nose to fit the mask and showed me how to check for leaks, what to do if leaks occur, etc etc
This gentleman is presentable, meticulous and always smiling, always encouraging me to ask any questions to clear any doubts that I may have. He's a keeper and any company will be glad to have him on their team. I feel good for you as he's on your team.
My experience is way beyond my expectation and you do have a 10+ for performance wise and going forward you can be rest assured that I'll bring your name to all my friends for their medical needs and supplies."
Wilkin - Markham